We are proud to announce that iSN Global Solutions has now ISO 9001 certified Quality Management System accredited by Bureau Veritas. This means that our processes and procedures have been externally audited and recognized as meeting with industry best practices and international standards. This is a proud moment for us as a company.
What does ISO 9001 certification mean to our customers
For our clients and vendors ISO 9001:2008 certification means that you know you are dealing with a partner you can trust and rely on. This quality policy is our way to ensure that our customers get the best of the services. Customers know we use our Quality Management System to consistently deliver best solutions they can count on.
It also ensures customers that we will provide timely responses and will strive to continuously improve across all other business functions, including our approach, process and services.
What does ISO 9001 certification mean to iSN
The ISO 9001:2008 standard specifies requirements for a Quality Management System. To be certified, an organization must demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. It also aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system.
We can proudly say that “YES” we are doing all above activities and our effort have been rightly certified by Bureau Veritas.
Road to the Bureau Veritas certification
Thanks to our ISO core group who proactively took lead in defining the overall scope of certification and and ensuring that our internal procedures and policies are aligned with the international standards including each of our processes that would come under the scope of the certification.
Our core team also provided internal training to employees and conducted internal audits before the external certification audit was conducted by Bureau Veritas.
For us as a group we feel honored and have great sense of pride to be a part of the certification program. We also express our gratitude to every member of iSN family who has made this certification program a success, especially our ISO Core group and senior management for the support provided by them throughout.
We remain committed to “Making Business Easier”.