CAREERS

Urgent Openings @ iSN

Drop your resume at : hr@isngs.com
Contact : 020-6673-1000

Assistant Manager – Voice Process

Educational Qualification:

Graduate

Skills:

• Excellent communication skill
• Must be flexible to work in US shift
• Proactive/ quick learner/ self-motivated
• Must have experience in Lead generation process (outbound)
• Leadership skills required in order to handle the team.

Experience:

3-5 Year of Experience

Job Description:

• Handling the team of Customer service representatives for international voice process.
• Manage teams attendance records
• Evaluate team performance and provide feedback.
• Prepare reports and decks
• Handle clients and client’s escalation.
• Responsible to get the leads generated from agents.

Location:

Pune

Designation: Sr.Business Development Manager (BDM)

Educational Qualification:

Bachelor's degree or higher in related technical area

Skills:

Business Development, Sales & Marketing

Experience:

8-10 years of experience as Business Development Manager

Job Description:

• Should have experience in BPO/KPO industry
• Should have sourced back office projects for the organization
• Should have exposure to US/UK and other region
• Arrange business meetings with prospective clients
• Closes new business deals by coordinating requirements; developing and negotiating contracts;integrating contract requirements with business operations.
• To acquire new corporate clients in the specified region/Market
• Developing new ideas to achieves sales growth
• To create/maintain excellent relationships with clients and be able to tailor products’ pitch according to their specifications

Location:

Pune

Designation: Business Development Executive (BDE)

Educational Qualification:

Graduation in any discipline, MBA would be a plus.

Skills:

Business Development, Sales & Marketing

Experience:

1-3 years of experience as Business Development Executive

Job Description:

• International Business Development Experience with focus on lead generation and appointment setting.
• Commercial consultative marketing skills and proven record in lead generation and winning new businesses, CRM.
• Ability to manage and cultivate a pipeline of business sales opportunities.
• Ability to establish contact with prospects.
• To maintain good / cordial relations with the clients even after execution of projects.
• Ability to facilitate client acquisition through Cold Calls resulting in lead generation.
• Should possess strong analytical skills with expertise in business forecasting.
• To be well conversant/ Understanding with the Business development Life Cycle. (BDLC).
• RFP/ RFQ/RFI experience preferred.
• To be accountable for the timely sending or responding of proposals and its chronological and sequential maintenance of record. (Does not involve technical and acceptance of the Proposals.)
• Good presentation skills and thorough knowledge of MS Office Tools and Applications.
• Willingness and Ability to work in shifts.

Location:

Pune

 

Designation: CSA (Editing) - Non-voice (Work From Home)

Educational Qualification:

Graduate/Undergraduate

Skills:

• Graduate /Undergraduate in any stream
• English Communication should be excellent (written and verbal)
• Candidate should have good knowledge of Microsoft office (MS Word, PowerPoint, and Excel) And Internet browsing
• Good logic and understanding.
• Prior experience will be an added advantage

Experience:

1-3 years of experience as Business Development Executive

Job Description:

• Work on editing of forms / documents
• Review the customer feedback forms for any mistakes / errors and language
• Edit the forms, if necessary
• Occasionally, in case of incomplete forms, contact the respondents to gather the missing information:
• Edit and review documents/reports as per the guidelines from the client
• Check for syntax and grammatical errors
• Contact the respondents to gather incomplete information, if any

No of Positions:

15

Location:

Pune

UA-65831690-1