Tags: ‘Mystery Shopping Program’

Spotted As A Mystery Shopper? Here Is What You Should Do

Despite hard efforts, there may be a possibility to be spotted as the mystery shopper. The reasons can differ, may be because of something you or a companion does, or it may because of certain shop requirements which somehow makes it clear that you are the mystery shopper. While chances are less that you would […] Read more

Turn your customer service staff into effective communicators with this tips

An effective and happily done communication with customers can even bring back the unsatisfied customer. For this staff should be trained to Rockstar communicators. The first step needed to improve customer service communication is to figure out how your business is currently communicating with its customers. This can be done in a variety of ways: […] Read more

A Broad Mystery Shopping Checklist to Aid Shoppers

Mystery shopping is a very popular part-time job for many people. Countless businesses hire mystery shoppers to evaluate their company’s customer service. As a mystery shopper, top-notch or beginner, you need have attention to detail. Here we bring for you a broad mystery shopping checklist to aid you in your job. Mystery Shopping Checklist 1.Check […] Read more

Top 3 Benefits Of Becoming A Mystery Shopper

Mystery shopping does bring in loads of advantages for the business. It helps them get insights on how their customer experience actually is, that too from a customer’s perspective. While mystery shopping offers many benefits to the business, it also offers many advantages to the shoppers too. Thinking how? Read on to find it out. […] Read more

Biggest mystery shopping misconceptions! Don’t have faith on them!

We often hear about excuses against secret shopping research that can be rather called as mystery shopping misconceptions than a real and justifiable drawback. This is more because of few negative folk tales prevailing about it. I feel being a mystery shopping service provider; it is our responsibility to pull off the veil of these […] Read more

Debate: To tell or not to tell about mystery shopping assignment to the employees

Still, many people don’t have a clear understanding about the mystery shopping program and why the word mystery is attached to it. Some feel that keeping the whole mystery shopping assignment secret is like keeping employees in the dark. While some have an opinion that revealing the secret about the assignment to the employees loses […] Read more

1 2 3 4
UA-65831690-1