There are many different question types when it comes to online questionnaires. But one needs to understand when to use each question type. What makes me say so is; if you make one wrong choice your whole survey can be a failure. The incorrect question type will give your incorrect answers, and the entire data you collect becomes inaccurate. In fact, the respondents can also stop halfway through or totally abandon filling the questionnaire. As an Online research service provider, we help you understand the different question types for online questionnaires.
Question Types for Online Questionnaires
1. Multiple Choice Question
One of the most highly effective ones, as it doesn’t require the respondents to give additional answers. This question type can be select one or select many types. The multiple-choice questions are massively used in online questionnaires, where the respondents are required to choose between different options, products, etc.
2. Drop Down Menu Question
When there are wide-ranging options available for respondents, like countries, or when respondents are required to select a single option from a large group, the drop-down menu questions are the most appropriate choice. This is another very popular question type for online questionnaires.
3. Open Ended Text Questions
Another popular question type that allows the respondents to write their own text. Yes, something relevant to the specific questions asked. The answers gathered with these open-ended questions can be complex, but they provide higher understanding into the customers’ opinions and satisfaction.
4. Rank Order Scaling Questions
When a given order of importance needs to be established based on the respondents’ input the rank order scaling questions fits perfectly. Such question can either be based on a single attribute or as a whole.
5. Comment Box Questions
The comment box questions enable the respondents to input their answers into the answer field. Were the respondents can give the additional information? The idea is to get their clear-cut answers in greater detail.
Surveys are one handy tool to gather feedback and opinions from your target audience. They can be helpful for evaluating satisfaction following a sale, securing the next sale, improving customer service and much more. Use online surveys to meet your specific business objectives. And iSN Global Solutions would help you use this tool correctly.
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