Tags: ‘Mystery Shopping Services’

Debate: To tell or not to tell about mystery shopping assignment to the employees

Still, many people don’t have a clear understanding about the mystery shopping program and why the word mystery is attached to it. Some feel that keeping the whole mystery shopping assignment secret is like keeping employees in the dark. While some have an opinion that revealing the secret about the assignment to the employees loses […] Read more

5 Most Popular Questions Types For An Online Questionnaire

There are many different question types when it comes to online questionnaires. But one needs to understand when to use each question type. What makes me say so is; if you make one wrong choice your whole survey can be a failure. The incorrect question type will give your incorrect answers, and the entire data […] Read more

Here are top 4 tips to write concise narratives for mystery shopping report

 Are you a mystery shopper? Do you think of your reports as ‘spilling the info’ about what you observed; just hitting the keys on your keyboard with your thoughts doesn’t necessarily provide our clients with a comprehensible report? We’ve all heard the saying, “Less is more.” But is that really true when it comes to a […] Read more

Formulating A Customer Experience Measurement Strategy Made Easy

Are you one among those business owners looking to measure and improve your customer experience? Well, the first step to this would be to formulate a customer experience measurement strategy. This strategy, if executed properly would provide you with the opportunity to ensure that your set standards are met – if not exceed. And, what […] Read more

7 Things you should be aware of your competitor to be industry topper!

To be an industry topper one of the most important aspects is knowing everything you can about your competition. This runs the full gamut from knowing their branding and marketing tactics to how they compensate employees and manage their business. Simply knowing who your competitors are, is not sufficient though it is also a most vital aspect. […] Read more

Here are top 7 ways to improve your earnings with mystery shopping

Mystery shopping is a fun job even though many shoppers have a myth that their earnings are not satisfied. But they forget the fact that mystery shoppers get paid by the job, not by the hour. They have a benefit of not being depended on any boss or manager to increase the hourly rate. Mystery […] Read more

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