Tags: ‘Mystery Shopping’

Mystery Shopping Scams: Top Red Flags To Watch Out

There are many misconceptions about what a mystery shopper actually is. Sadly, it is because of the misconceptions that make people fall into mystery shopping scams. While it is an authentic job, and many companies consider hiring mystery shoppers to work for them, there is a vast majority of con artists looking to cheat people. […] Read more

How online data collection company aids marketing research

Market research to be effective, it should be objective, truthful and impartial. Every organization has its different needs, different working culture and different way of analysis. Any bias in the methodology will render the whole process a failure. Online data collection companies identify problems, challenges, solutions to solve them without being biased. If the marketing […] Read more

The top 3 methods to measure your customer experience

Improving the customer experience cannot be a guessing game. There are methods you can use to benchmark and improve the experience for your customers, guide your customer experience strategy and create happier, more loyal customers. But there are myriad choices of customer experience measurement available and how can you know which one is the best for […] Read more

5 easy strategies to win over your competitor with web monitoring

The old saying “Know your enemies, even better than your friends” still prevails because in battle, knowing your enemy’s strategies and next moves provides the ability to launch a preemptive strike or at least to plan counter strategies for their next move on the battlefield. Though we are not practically on the battlefield the comparison […] Read more

Biggest mystery shopping misconceptions! Don’t have faith on them!

We often hear about excuses against secret shopping research that can be rather called as mystery shopping misconceptions than a real and justifiable drawback. This is more because of few negative folk tales prevailing about it. I feel being a mystery shopping service provider; it is our responsibility to pull off the veil of these […] Read more

Debate: To tell or not to tell about mystery shopping assignment to the employees

Still, many people don’t have a clear understanding about the mystery shopping program and why the word mystery is attached to it. Some feel that keeping the whole mystery shopping assignment secret is like keeping employees in the dark. While some have an opinion that revealing the secret about the assignment to the employees loses […] Read more

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